JetBingo Terms and Conditions

Welcome to Jet Bingo. These Terms and Conditions govern your use of our online casino and bingo platform at jetbingo.com. By registering an account, making a deposit, or otherwise using our services, you agree to be bound by these terms in full. We encourage you to read this document carefully before you begin playing, as it explains your rights and obligations as well as ours as the operator of this site.

Who We Are

Our platform is owned and operated by Ellipse Entertainment Limited, registered at 5B First Floor, St Anne's House, Victoria Street, Alderney GY9 3UF, Channel Islands. We hold a licence issued by the Alderney Gambling Control Commission, licence number 145 C1 and C2. Please note that games offered on JetBingo are conducted outside the jurisdiction of Alderney with an entity that is not regulated or monitored by the Alderney Gambling Control Commission, though our random number generators are independently certified by iTech Labs. These terms are governed by the laws of Alderney, and the courts of Alderney hold non-exclusive jurisdiction over any disputes.

Eligibility to Play at JetBingo

To open an account with us, you must be at least 18 years of age, or older where the local age of consent in your jurisdiction is higher. At Jet Bingo, we maintain a Prohibited Countries list, and registration attempts originating from a restricted territory will be blocked automatically with a pop-up notification. Attempting to circumvent these jurisdictional controls, including through the use of a VPN or any other method to disguise your location, is strictly prohibited and may result in immediate account closure. Our services are primarily directed at players in Canada, Australia, and New Zealand.

Account Registration and Jet Bingo Login

You are responsible for providing accurate, current, and complete information when you register. Only one account per person, household, or IP address is permitted. Your jet bingo login credentials are personal and must not be shared with anyone else. Whether you access your account through jetbingo login on our desktop client, jet bingo casino login via your browser, or jetbingo casino login through our mobile site, you are solely responsible for maintaining the confidentiality of your username and password.

• We may request identity verification documents at any time, including before your first withdrawal
• We reserve the right to suspend or close accounts that provide false or misleading information
• You must notify us immediately if you suspect unauthorised access to your jet bingo casino account

Deposits and Currency

All transactions on JetBingo are processed in US dollars. Please be aware that your bank may apply its own currency conversion charges on deposits and withdrawals. The minimum deposit for your first transaction and for every subsequent deposit is 20 USD. A maximum of three payment cards may be registered to your account at any given time. Accepted deposit methods include Visa, Mastercard, credit and debit cards, Interac, Skrill, Payz, MuchBetter, e-Check, and bank transfer. We recommend Interac as the preferred method for our Canadian players, and we do not charge any fee for deposits made by bank transfer, debit card, or credit card.

Withdrawals from Jet Bingo

The minimum jet bingo withdrawal amount is 10 USD; any smaller residual balance may instead be donated to charity at your request. We process withdrawals back to the payment method most frequently used within the preceding 30 days. If that method is unavailable for payout, we will require an alternative such as e-cashout, InstaDebit, Skrill, or Payz. To initiate a payout, use the Withdraw button in the Cashier, and you can track its status under Withdrawal History. We send an automated confirmation e-mail once your request has been successfully processed.

Only one withdrawal request is permitted per 24-hour period. Making a withdrawal will forfeit any balance held in your Bonus Bucks account. We reserve the right, at our sole discretion, to vary standard deposit and withdrawal limits for individual customers. A withdrawal remains pending from the moment it is submitted until we confirm it, which may take up to 24 hours, and it can be reversed at any point before confirmation, in which case any reinstated Bonus Bucks balance will be restored. Processing times vary depending on your chosen method: e-wallets typically clear within 24 hours, e-cashout within 1-2 business days, Interac within 1-3 business days, cards within 3-5 business days, and e-Check within up to 5 business days.

Bonuses, Promo Codes and Free Spins

At Jet Bingo, we offer a welcome package consisting of three deposit bonuses plus access to our Mystery Wheel. Your first deposit unlocks 100 bonus spins on a featured slot with a maximum winning cap of 20 USD; your second deposit grants 125 bonus spins with a 25 USD cap; and your third deposit provides 150 bonus spins with a 30 USD cap. Bonus spins operate under a soft cap arrangement, meaning only a maximum amount can be retained. A 1x playthrough requirement applies to your deposit, while a 5x playthrough applies solely to bonus spin winnings, and your deposit must be wagered through once before any winnings become eligible for withdrawal. Bonus spins are non-transferable and valid only for the account holder who received them.

From time to time we distribute jetbingo promo code offers, jet bingo bonus codes, and jetbingo no deposit bonus codes through our promotions page and affiliate partners. Any jet bingo no deposit bonus, jet bingo free spins offer, or seasonal jetbingo bonus must be redeemed according to the specific terms published alongside that promotion. Our Daily Bonus Wheel unlocks automatically after your first deposit, and we regularly run monthly competitions, weekly tournaments, and surprise giveaways including cash matches, scratch cards, and additional free spin rewards.

• Cash bonuses and cash matches require the bonus amount, plus any additional bonuses, to be wagered 20x on slot games
• BB Reload bonuses carry a 1x playthrough requirement on the deposit only
• Chat tournament winnings carry no wagering requirement
• Wagering generated through instant games such as Crash and Plinko does not count towards bonus requirements
• Bonus Bucks can never be withdrawn under any circumstances and will be reversed one month after registration if no initial deposit has been made

Any offer, bonus, or jackpot requires an initial deposit to be eligible, and promotional offers are generally limited to one redemption per customer. We update our jet bingo promotion codes and jet bingo codes periodically, so please check the promotions section of our site regularly for current offers.

Loyalty Club

Our Loyalty Club rewards regular players across six ranks: Newbie, Bronze, Silver, Gold, Platinum, and Diamond. Reaching Diamond status entitles you to a 100% bonus on your first, second, and third deposits, a special bonus boost, a weekly promotions boost, birthday bonuses, and a monthly status review alongside personalised VIP promotions and a dedicated account manager. Gold status and above is granted by invitation only and remains valid for 30 days. Platinum members and higher also receive a personal VIP Host, tailored offers, and exclusive gifts. Our jet bingo winners at VIP level have received rewards including cash bonuses, show tickets, holiday vouchers, and gourmet hampers.

Games Offered

JetBingo features more than 80 games from providers including LeapFrog Gaming, Pragmatic Play, and Fat Panda, among others. Our jet bingo online casino library spans 75-ball and Mega Bingo, slots, table games, instant games such as Crash and Plinko, keno, scratch cards, blackjack, roulette, video poker, progressive jackpots, live dealer games, chat games, and tournaments. We at JetBingo review our game selection regularly and encourage you to explore jet bingo reviews and feedback from our community to discover new favourites.

JetBingo App and Mobile Access

Our platform is available as a desktop download, instant play in your browser, or through mobile and tablet browsers. Many players search for the jet bingo app download for iphone, jet bingo app download for pc, and jet bingo app download ios to access our games on the go. Currently, our jet bingo app functionality is delivered through an optimised mobile browser experience rather than a standalone app store download, allowing free access on any device without a lengthy jet bingo app download free process. Once you complete jet bingo app login through your mobile browser, gameplay, deposits, and withdrawals function identically to the desktop jetbingo casino app experience. We continue to refine this jet bingo app for iphone and Android compatibility based on player feedback and jet bingo app review submissions.

Customer Support

We provide live help 24 hours a day, seven days a week, along with e-mail support and a toll-free telephone line available from 1pm to 11pm EST, including a dedicated Canadian line at 1-844-842-8374. You can reach our team at info@jetbingo.com or accounts@jetbingo.com for account-related queries. Affiliate partners should contact affiliates@superstarzaffiliates.com directly.

Responsible Gambling

We are committed to promoting responsible play and provide self-exclusion, deposit limits, and reality check tools upon request. If you feel your gambling is becoming a concern, please contact our support team, and we will assist you in setting appropriate account restrictions.

Changes to These Terms

We reserve the right to amend these Terms and Conditions at any time. Continued use of Jet Bingo following any changes constitutes your acceptance of the revised terms. We recommend checking this page periodically to stay informed of updates affecting your account, bonuses, and gameplay.

Contact Us

If you have any questions regarding these terms, your jet bingo casino account, or any pending transaction, please reach out through live chat, telephone, or e-mail. We are here to assist you at every stage of your experience with us.